Privacy Policy for Adrenify Wheelie Bin Cleaning
This Privacy Policy outlines how Adrenify Wheelie Bin Cleaning (“we”, “us”, or “our”) collects, uses, and protects your personal data when you visit our website (www.adrenify.co.uk) and use our services. It is aligned with the requirements of the General Data Protection Regulation (GDPR).
1. Introduction
At Adrenify Wheelie Bin Cleaning, protecting your personal data is a priority. This Privacy Policy explains:
- What personal data we collect from you.
- How we use your data.
- When and why we share it with others.
- Your rights in relation to your personal data.
This policy applies to all products and services offered by Adrenify Wheelie Bin Cleaning and any future franchisees.
2. Types of Personal Data We Collect
We collect the following types of personal data:
- Contact Information: Name, address, email, and phone numbers.
- Property and Service Details: Property location, bin size, and access details.
- Transaction Data: Orders, payment methods, and billing details.
- Communications: Emails, messages, and records of interactions via phone or social media.
- Usage Data: Information on how you use our services, including website activity and marketing interactions.
We do not collect sensitive health data unless voluntarily provided for service adjustments.
3. How We Collect Your Data
We gather personal data from:
- Information you provide when you sign up, order services, or contact us.
- Interactions with our services, such as emails, social media, or our website.
- Third-party sources, including business partners or publicly available information.
4. How We Use Your Data
Your personal data is used to:
- Provide and manage your account and services.
- Process orders, payments, and refunds.
- Communicate service updates or promotions relevant to you.
- Improve our services and website performance.
- Comply with legal obligations.
We do not sell or share your personal data with third-party companies for their marketing purposes.
5. Legal Basis for Data Processing
We process your personal data based on:
- Contractual necessity: To provide services you’ve requested.
- Legitimate interests: To improve our business and services, including marketing communications.
- Legal obligations: To comply with government regulations.
- Consent: For direct marketing communications, where you have opted in.
6. Sharing Your Data
We may share your personal data with:
- Our business partners, including franchisees and service providers.
- Government agencies, regulatory bodies, or legal authorities when required by law.
- Third-party service providers for IT, payment processing, or customer support.
7. Data Retention
We retain your personal data:
- For as long as necessary to provide our services.
- To comply with legal obligations and resolve disputes.
- As required for legitimate business needs.
8. Your Data Protection Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your personal data (“right to be forgotten”).
- Object to processing of your data for marketing purposes.
- Withdraw consent for data processing, where applicable.
To exercise any of these rights, contact us at ste@adrenify.co.uk.
9. Security and International Transfers
We take appropriate technical measures to protect your personal data. If we transfer your data outside the UK or the EEA, we ensure it is adequately protected in line with GDPR.
10. Marketing Preferences
You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in the communication or contacting us directly.
11. Updates to This Policy
We may update this Privacy Policy from time to time. We encourage you to review it periodically on our website: https://adrenify.co.uk/privacy-policy
Contact Us
For any questions or concerns regarding this Privacy Policy, please email us at ste@adrenify.co.uk.